This Privacy Policy explains what information we collect when you register for the Homestay Webinar or use related learning services offered under the HomeBliz brand, and how that information is used.
1. Information We Collect
When you register or interact with our services, we may collect:
- Your name
- Phone number (WhatsApp)
- Email address
- Answers you provide in the Homestay Readiness Assessment
- Payment reference information returned by the payment gateway
- Basic technical information such as device, browser, IP address and referral source
2. Why We Collect This Information
- To register you for the webinar and confirm your seat
- To send session reminders, joining links and updates
- To personalise the webinar content based on your assessment
- To provide customer support
- To process payments and issue receipts
- To measure marketing performance and improve our services
3. Webinar Registration and Communication
Once registered, we may contact you through WhatsApp, SMS, email or phone regarding your webinar session, reminders, replay availability and related educational offers.
4. Payment Processing
Payments are processed by third-party payment gateways (such as Razorpay). We do not store your card, UPI or bank credentials on our servers. Payment providers handle that data under their own privacy policies and applicable regulations.
5. WhatsApp Reminders and Webinar Updates
By registering, you consent to receive transactional messages related to your webinar registration on WhatsApp and other channels.
6. Analytics, Meta Pixel and Advertising Attribution
We use analytics and advertising tools, including the Meta (Facebook) Pixel, to understand traffic sources, measure conversions and improve campaigns. These tools may set cookies or process limited event data such as page views, registrations and purchases.
7. Data Protection
We apply reasonable technical and organisational measures to protect the information you share. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Services
To operate the webinar and related services, necessary information may be shared with service providers such as payment gateways, CRM platforms, webinar hosting services, email/WhatsApp messaging providers and analytics tools. These providers only receive the data required to perform their function.
9. Your Rights
- Request a copy of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data, subject to legal limits
- Unsubscribe from promotional communication at any time
10. Contact and Support
For privacy-related questions, data correction, deletion requests or communication preferences, please contact:
HomeBliz
Operated by Santhi Sanu
Support Email: santhisanu91@gmail.com
WhatsApp / Phone: 9745974222
Location: Kerala, India